Shipping policy
**Shipping Policy - SubZero Cravings**
At SubZero Cravings, we want to ensure that you receive your freeze-dried candy products promptly and efficiently. Please review our shipping policy below to understand our shipping procedures.
**Order Processing Time**
Most orders placed on our website will be processed and shipped within 2 business days. Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
**Shipping Methods**
We offer a range of shipping methods to accommodate your needs:
1. **Standard Shipping:** Our default shipping method offers reliable delivery within a reasonable timeframe.
2. **Express Shipping:** If you need your order to arrive more quickly, we also offer express shipping options at an additional cost.
**Shipping Rates**
Shipping rates are calculated based on the weight of your order and your shipping destination. You can view the shipping costs during the checkout process before completing your purchase.
**Order Tracking**
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the progress of your delivery.
**International Shipping**
We are proud to offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
**Shipping Delays**
While we make every effort to ensure timely delivery, occasionally, unforeseen circumstances such as weather, carrier issues, or other factors beyond our control may cause shipping delays. If your order experiences a delay, we will do our best to communicate with you and provide updates on the estimated delivery time.
**Order Changes or Cancellations**
If you need to make changes to your shipping address or cancel your order, please contact our customer support team at info@subzerocravings.com as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, changes may not be possible.
**Questions or Concerns**
If you have any questions or concerns about your order's shipping status or if you require special accommodations, please do not hesitate to contact us at info@subzerocravings.com. Your satisfaction is important to us, and we are here to assist you.
This Shipping Policy is effective as of 09/22/2023 and supersedes any prior policies. SubZero Cravings reserves the right to make changes to this policy at our discretion, and any updates will be posted on our website.
Thank you for choosing SubZero Cravings for your freeze-dried candy cravings. We appreciate your business!
At SubZero Cravings, we want to ensure that you receive your freeze-dried candy products promptly and efficiently. Please review our shipping policy below to understand our shipping procedures.
**Order Processing Time**
Most orders placed on our website will be processed and shipped within 2 business days. Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
**Shipping Methods**
We offer a range of shipping methods to accommodate your needs:
1. **Standard Shipping:** Our default shipping method offers reliable delivery within a reasonable timeframe.
2. **Express Shipping:** If you need your order to arrive more quickly, we also offer express shipping options at an additional cost.
**Shipping Rates**
Shipping rates are calculated based on the weight of your order and your shipping destination. You can view the shipping costs during the checkout process before completing your purchase.
**Order Tracking**
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the progress of your delivery.
**International Shipping**
We are proud to offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
**Shipping Delays**
While we make every effort to ensure timely delivery, occasionally, unforeseen circumstances such as weather, carrier issues, or other factors beyond our control may cause shipping delays. If your order experiences a delay, we will do our best to communicate with you and provide updates on the estimated delivery time.
**Order Changes or Cancellations**
If you need to make changes to your shipping address or cancel your order, please contact our customer support team at info@subzerocravings.com as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, changes may not be possible.
**Questions or Concerns**
If you have any questions or concerns about your order's shipping status or if you require special accommodations, please do not hesitate to contact us at info@subzerocravings.com. Your satisfaction is important to us, and we are here to assist you.
This Shipping Policy is effective as of 09/22/2023 and supersedes any prior policies. SubZero Cravings reserves the right to make changes to this policy at our discretion, and any updates will be posted on our website.
Thank you for choosing SubZero Cravings for your freeze-dried candy cravings. We appreciate your business!